Shipping & Delivery Policy

Delivery Timeline

• Estimated delivery timelines are indicative and not guaranteed.
• Customized or made-to-order jewellery may require extended production timelines.

Shipping Policy

• All shipments are insured until delivery.
• Customers must provide accurate shipping details.
• Uraura is not responsible for delays caused by courier companies, customs, weather, strikes, or force majeure events.

Delivery Verification

• Customers may be required to provide OTP, ID verification, or signature upon delivery.
• Unboxing videos are recommended for claims regarding damage or missing items.

International Shipping

International customers are responsible for customs duties, taxes, and import regulations.